The Denpasar City Government in Bali has won a proud award by entering the Category a Green Zone in the 2024 Compliance Assessment for the Implementation of Public Services organized by the Ombudsman.
With a score of 97.93, Denpasar City is ranked ninth among city governments in Indonesia. According to Diksi Merdeka, this award was handed over to the General Administration Assistant of the Denpasar City Secretary, I Dewa Nyoman Semadi, on Thursday, November 14, 2024.
The achievements achieved by the Denpasar City Government are the result of an assessment of various public entities in its area.
This assessment includes several important agencies, including the Social Service, the Education Office, the Population and Civil Registration Office, the Investment and One-Stop Integrated Services Office, as well as two health centers, namely West Denpasar Health Center II and South Denpasar Health Center IV.
The assessment conducted by the Ombudsman of the Republic of Indonesia involved 587 entities throughout Indonesia, including 98 city governments, with the main focus on the quality of public services provided.
The results of the Ombudsman’s evaluation show that there is a significant improvement in the quality of public services in Indonesia.
Of the 587 entities assessed, 57.41% managed to enter the Green Zone, which means achieving the highest quality of service. This achievement shows that more government entities are committed to improving public services and preventing maladministration.
The Chairman of the Ombudsman of the Republic of Indonesia, Mokhammad Najih, assessed that the increase in the number of entities that obtained the Green Zone, from only 179 entities in 2021 to 494 in 2024, reflects the government’s seriousness in providing better services to the community.
He also hopes that all public service providers will continue to improve efficiency, affordability, and innovation in providing services to the community.
SWA Reports, The Head of the Organization Division of the Denpasar City Government Secretariat, Luh Made Kusuma Dewi, expressed his high appreciation for this achievement.
He emphasized the importance of continuing to strengthen the commitment to provide good, useful, and high-quality services for the people of Denpasar City.
Kusuma Dewi emphasized that the Denpasar City Government not only focuses on this achievement, but also continues to encourage various innovations to answer the needs of an increasingly growing and dynamic society.
Innovation is one of the important keys for the Denpasar City Government in improving the quality of public services.
Kusuma Dewi added that the award received from the Ombudsman is an important momentum for the City of Denpasar to further strengthen its positive image as a city with superior public services.
In addition, the Denpasar City Government is also committed to continuing to innovate in improving the quality of services for its citizens.
By utilizing more efficient technology and systems, the Denpasar City Government hopes to provide better, faster, and more accessible services to the public.
This achievement also shows that the Denpasar City Government’s efforts to improve the quality of public services are not only temporary, but part of a sustainable effort to create better governance.
This award is expected to be a motivation for other city governments in Indonesia to continue to innovate and improve the quality of services they provide to the community.
Thus, public services in Indonesia as a whole can be more optimal and in accordance with the expectations of the community.
Sources: DiksiMerdeka, SWA
Image: via BaliTours
