In an effort to strengthen consumer protection and enhance early detection of financial crimes, the Financial Services Authority of Bali Province has partnered with community police officers from the Bali Police.
This collaboration aims to boost awareness and detection of fraudulent practices, particularly in rural areas, where financial literacy and access to verified financial services may be limited.
Kristrianti Puji Rahayu, Head of Financial Services Authority of Bali Province, emphasized the strategic role of community police officers in delivering financial education to the public.
“We hope community police officers will also serve as financial education agents, as they are the front line in safeguarding the community,” said Puji in Denpasar on Saturday, as reported by AntaraNews.
During the event, Financial Services Authority outlined the core principles of consumer protection in the financial services sector, which include adequate education, transparency of financial product and service information, protection of assets and personal data, and enforcement of compliance standards.
Participants were also introduced to the complaint mechanism through the Consumer Protection Portal Application.
“We hope the outcome of this outreach will lead to positive actions and wider public dissemination, so that people feel protected when using financial products and services,” she added.
Resilient Financial Ecosystem
Commissioner Teguh Widodo, Director of Special Criminal Investigation at the Bali Police, stated that law enforcement’s role extends beyond prosecution.
Beritaja.com, reports, “Cross-institutional collaboration is crucial to building a safe and trustworthy financial system for the public,” he explained.
He stressed that combating financial crimes also involves public education, prevention, strengthening inter-agency cooperation, and improving human resources and technological capabilities. He expressed optimism that a safe and resilient financial ecosystem could be built through continuous synergy between institutions.
The police are a key part of the Illegal Financial Activities Eradication Task Force, known as Satgas PASTI. Since its establishment in 2017 until April 2025, the Task Force has shut down 12,721 illegal financial entities, with estimated losses from illegal investments reaching IDR 142.13 trillion (approx. USD 9 billion).
Report Suspicious Activities
Between January 1, 2024 and April 30, 2025, the task force blocked 4,053 illegal applications, websites, and online content, as well as 117 bank accounts and 2,422 phone/WhatsApp numbers used for suspicious financial activities.
The public is urged to remain cautious of online investment or loan offers that promise unrealistic returns. Suspected fraud can be reported to Financial Service Authority via the following official channels:
- Phone: 157
- WhatsApp: 081157157157
- Email: [[email protected]](mailto:[email protected]) / [[email protected]](mailto:[email protected])
- Financial complaints portal: [[email protected]](mailto:[email protected]) or iasc.ojk.go.id
Through ongoing education and institutional cooperation, OJK and the Bali Police reaffirm their commitment to fostering a secure, informed, and empowered financial environment for all members of society.
Sources: Antaranews, Beritaja.com
Feat Image: via AntaraNews