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Bali Airport Hosts Pilot Test of All Indonesia App for Foreign Tourists

All Indonesia System


The Ministry of Administrative and Bureaucratic Reform is piloting the “All Indonesia” system at I Gusti Ngurah Rai Airport in Bali.

All Indonesia is a public service dedicated to foreign nationals, a system that integrates multiple services at the international arrival terminal into a single unified application.

The All Indonesia app is expected to streamline the arrival process for international tourists, as they only need to input their data once for immigration, customs, quarantine, and health procedures.

Rini Widyantini, Indonesia’s Minister of Administrative and Bureaucratic Reform, stated that the integration of these 3 services can continuously improve service quality.

“We hope the services at Ngurah Rai Airport can be executed well,” Rini said. “Because one service doesn’t belong solely to immigration. Each government agency must collaborate,” she explained while observing the immigration screening process of foreign passengers arriving at Ngurah Rai Airport, Tuesday (August 5, 2025).

Currently, All Indonesia service is being implemented at I Gusti Ngurah Rai Airport in Bali, Soekarno-Hatta Airport in Tangerang, Banten, and Juanda Airport in Surabaya.

Minister Rini also praised the innovation introduced by the Ministry of Immigration and Corrections, which brought in technology for the autogate system, an automated immigration service facility that simplifies the arrival process for international tourists.

“This technology is truly remarkable, and I’ve received information that Indonesia ranks among the top 10 countries in immigration services,” she said.

The government, Rini added, will continue developing electronic-based services that integrate the functions of ministries/agencies and local governments using a system similar to All Indonesia. One such service is the Public Service Mall, now being implemented in several regions across the country.

“So many ministries and agencies are working together to provide services to the public, and this proves that President Prabowo Subianto’s directive to bring government closer to the people is being actively pursued,” she said again.



Sources: AntaraNews
Feat Image: via Bali Airport

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